Terms & Conditions

General information:

• in all the hotel smoking is strictly forbidden;
• prices are per room per day, VAT included.
• prices do not include the local tax (€1,30 per person, per day, from 14 years old);
• there are no refunds for early departures or not eaten meals;
• pets are allowed on request with an extra-fee of €13/night. Pets cannot enter restaurant, breakfast area and wellness center;
• bathrobe costs €5 per stay;
• children under the age of 14 cannot enter the wellness-center even if they are with the parents;

Check-in:

rooms are available from 2pm.

Check-out:

you have to leave the room within 10am.

Children and extra beds:

• All children under 1,99 years stay free of charge when using existing bedding in room with two paying adults.
• Children from 2 years up to 11,99 years have a discount of 30% in room with two paying adults.
• Children up to 12 years have a discount of 20% in room with two paying adults.
• Babycot €10,00 a day upon request and by confirmation from the hotel.

Payment methods:

Cash, Master-card, Visa, American Express Diners.
Cheques not accepted.

Booking conditions:

credit card are required.
If you book online you will find the conditions on the booking confirmation mail.

Cancellation policy:

The reservation can be modified or cancelled without a penalty up to 10 days before the arrival.
If not differently specified, for cancellation from 10 days before arrival you have to pay all the amount of the stay.